Hospice

Along the Web has previously highlighted volunteering in health care, human services, and in very emotionally challenging settings or situations. But in this new article, the focus turns for the first time to volunteering in hospice care, with a special look at how and why volunteers provide end-of-life and palliative support to adults and children, their families, and friends. Through links to hospice websites, resources, videos, and relevant research about volunteers and hospice care, author Arnie Wickens shows volunteers being well integrated alongside highly-trained professionals, either on-site or in hospice at home and community programmes.

A core goal of all leaders of volunteers is to ensure that volunteers have a great experience. If you are directly managing the volunteers yourself, that goal can be structured and achievable. But in larger organisations, where the responsibility for managing and supporting volunteers is delegated to specific departments, ensuring a consistent volunteer experience can be more difficult. One way to address this is to provide training to non-volunteer engagement colleagues who are supervising volunteers.  

This Training Designs provides practical training exercises to equip non-volunteer staff with the knowledge and skills needed to help create great volunteer experiences. Developed by the head of volunteering development at The Myton Hospices, Warwick, Warwickshire, these exercises have been used successfully to help staff gain a better understanding of volunteering, provide clarity around staff roles and responsibilities for supervising volunteers, and give ideas to manage volunteers well. The exercises are designed to be fun, generate discussion, share best practices, and be memorable. These exercises have worked for many leaders of volunteers - and they can work for you, too.

The voices of international hospice and palliative care volunteers come through clearly in a new book, The Changing Face of Volunteering in Hospice and Palliative Care. Published in mid-2018 by Oxford University Press and edited by Ros Scott and Steven Howlett, it presents an international perspective, history, and information on hospice and palliative care through the eyes of different country experts. And it also includes insightful volunteer narratives to illustrate and aid the reader in understanding the volunteers’ perspectives.

In this Voices, co-editor Allyson Drinnon reviews this valuable resource, with a special emphasis on the voices and stories of hospice volunteers that unfold in this publication.