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Diversity/Inclusion/Equity

Revisiting the Imperial War Museum North: Still Engaged in Innovative Programmes for Nontraditional Volunteers

When it opened in July 2002, the Imperial War Museum North (IWM North) in Manchester, England, unveiled an ambitious community volunteering project: the museum had recruited over 100 local residents, many from disadvantaged backgrounds, to work towards vocational qualifications in the museum prior to its opening, building confidence, gaining experience, and increasing employability. This ‘Shape Your Future’ Programme, first described by Lynn Blackadder in an October 2002 feature article for e-Volunteerism, was considered groundbreaking for the museum, while empowering and even life-changing for many volunteers.

Fourteen years later, e-Volunteerism revisits IWM North and brings readers up to date on the museum's many positive and innovative approaches to volunteer involvement since the original project began. Author Danielle Garcia reveals that IWM North continues to build a reputation as a major cultural institution, a community collaborator, and a leader in engaging what many would consider ‘nontraditional’ volunteers in service that blends self-help with accomplishing important work.

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The Junior League: Microcosm of Women’s History

Founded in 1901, the Junior League rapidly became the most influential women’s organization in the United States. Today there are also chapters in Canada, Mexico, and the United Kingdom. Its mission statement puts volunteering and women front and center:

The Association of Junior Leagues International Inc. (AJLI) is an organization of women committed to promoting voluntarism, developing the potential of women, and improving communities through the effective action and leadership of trained volunteers. Its purpose is exclusively educational and charitable.

Local Junior Leagues made many significant contributions to their communities, but also developed an elitist public image of wealth, social standing, and exclusion. The list of famous women who were members of the League is very long. When the feminist movement affected every women’s organization, the Junior League found itself challenged to retain its position while changing with the times.

This Voices from the Past story explores the history of the Junior League and how it evolved in the face of modern life, still keeping its mission rooted in the power of volunteers.

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The Muslim Tradition of Service in Contemporary Times

Editor's note: Culture, politics and religion are hot topics for pundits to debate on the evening news and in major newspapers. These topics are also increasingly discussed within community and charity organizations seeking ways to encourage diversity within their volunteer programs. The Muslim community is one particular faith group with a long and rich history of voluntary service. Its tradition dates back centuries, originating as far away from the United States as India, Pakistan and the Middle East.

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Effective Youth Engagement in Generation Y: Lessons from the Field

Despite all the theory and research about Generation Y — those individuals typically born between 1977 and 1997 — there still appears to be a considerable amount of confusion as to how volunteer managers can effectively engage this generation. Could this confusion stem from not clearly understanding the key factors that shape the lives and thinking of Gen Y? Author Catherine Williams thinks so. In this feature article, Williams reviews how effective engagement with today’s young adults involves moving beyond the hype associated with this generation and developing a deeper understanding of what shapes the lives of our younger generations. By sharing the stories of a few Gen Y individuals (also called Millennials), Williams presents some important lessons about why young people are not engaging in traditional volunteer roles. She also looks at the implications for volunteer management practices, and explores some of the changes that volunteer managers may need to consider in order to make volunteering relevant to this generation.

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Creating a Culturally Competent Volunteer Program

The face of volunteerism is changing globally and our field is being challenged to respond in new and innovative ways. How do we create programs that welcome and affirm the variety of experiences our volunteers bring to the table? How do we meet the needs of our organization and mission in the process of change?  In this Training Design, we focus on considerations and strategies for building cultural competence within volunteer programs. We provide handouts and activities that encourage and strengthen volunteers’ awareness of their own culture(s), as well as those of their colleagues. This Training Design can be used as a tool for both reflection and action in shaping volunteer programs that are welcoming and attractive to a diverse volunteer pool. 

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Teens with Autism Show that Volunteering Is for Everyone

They packed nearly 500 boxed meals, including sandwiches and homemade cookies. And when teenagers with autism spectrum disorders got together last summer to prepare meals for needy families, they proved that volunteering is for everyone. This e-Volunteerism feature article tells the moving story of how a non-profit organization in Phoenix, Arizona, teamed up with a catering company and a homeless shelter to bring the volunteer experience to teens with autism. 

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Maori Volunteerism from 1800 to 1900: A recognition of community services in Aotearoa/New Zealand


Māori volunteerism, which has become embedded within the fabric of Māori communities, is a culture that derived from voluntary activity, introduced by immigrants in the early colonial settlements of Aotearoa/New Zealand.  Current literature, however, fails to provide sufficient evidence to pinpoint when this culture emerged; instead, literature discusses the contemporary culture of voluntary activity and attaches Māori terms to explain the behaviour.  This article provides an important new look at the origin to Māori volunteerism by identifying certain documentations in history where volunteerism was exercised by Māori.  It gives a voice to an activity that has been unrepresented, and recognises volunteers during 1800 to 1900 for their communal activity and contribution to building the society of Aotearoa/New Zealand.

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