United States

Although hundreds of thousands of people volunteer with the National Park Service each year, the agency has been slow to engage volunteers in emergency management. In this feature story by Francis Shawn Bawden, who worked for the NPS for nine years, the lessons learned at Everglades National Park during the preparation, response, and recovery of numerous hurricanes in 2016-2018 provide important recommendations to emergency managers and volunteer coordinators who want to better utilize volunteers during most phases of disasters.

We’re all looking to improve our recruitment skills and to take advantage of new technologies and tools. This Training Designs presents a step-by-step guide on how to use the search function within LinkedIn to do targeted searches. In these three steps, you and your organization can become a recruitment magnet.

An increasing number of hospitals and other healthcare environments are now beginning to incorporate integrative health interventions into their settings to meet the stress or symptom management needs of both patients and employees. These practices often include massage, canine visits, art, music, energy healing, guided imagery, essential oils, yoga, and Tai Chi, and work in tandem with mainstream medicine to address everything from patient boredom to emotional distress, physical symptoms of pain, anxiety, and nausea.

While interest in integrative health interventions in hospitals has grown over the last several years, the use of volunteers in these programs has grown, too. And as integrative care expert Cathrine Weaver writes in this issue of e-Volunteerism, there has also been an uptick in the unanticipated need for emotional support and more focused monitoring of volunteers in these programs. “The integrative interventions volunteer role makes great demands on the individual, and these demands can take an emotional toll,” writes Weaver. “Understanding this has helped us see the importance of supporting these volunteers in a different way.”

In this feature story, Weaver explores how to engage volunteers in integrative health programs and how to provide the monitoring behaviors and support they need to maintain their own wellbeing while helping others.

High school students do not often think of nonprofits as an option for career-building. Although they may have been exposed to nonprofits through volunteering or community service requirements, they are generally guided by career counselors and their parents to have career aspirations outside of the nonprofit sector.

In this issue of Research to Practice, Laurie Mook looks at a mixed-method study of nonprofit professionals from various chapters of the Young Nonprofit Professional Network and explores how students initially became aware of nonprofit careers and the connection between volunteering and career selection. The implications for volunteer resource managers and their role in fostering the next generation of nonprofit leaders are discussed. The conclusion? At a time when the need for nonprofit leadership continues to grow, volunteer resource  managers can play an important role in nonprofit career decision-making for students.

With more and more volunteer recruitment done online, it is important to take a step back and look at who has or doesn’t have the opportunity to volunteer as a result of not having household Internet access. Has digital access changed the demographics of who is being asked to volunteer or to serve in leadership positions such as on a board? In this issue’s Research to Practice, Laurie Mook reviews a study on the influence of household Internet access on formal and informal volunteering. The results confirm that “volunteer recruitment may not always be an inclusive process” and that nonprofits have a role in bridging this digital divide.

Humor is personal, but so is learning. And humor can be a welcomed training tool when it comes to training.

In this Training Designs, Erin R. Spink interviews Tane Danger from the Theater of Public Policy (known as T2P2), an innovative group that seeks to enhance learning through improvisational comedy. T2P2 has a track record of using humor and improv to break down complex issues for learners – and create what T2P2 calls “learning disguised as entertainment.” Through this interview, Spink reveals how volunteer managers can use humor in training, too.

This past August 2018, Starbucks, the coffee giant, and the non-profit organization Points of Light launched a six-month pilot program that allows Starbucks employees to get their full pay check while volunteering at selected non-profits for half the work week. Before long, the Internet and Volunteer Program Manager list serves were buzzing about a topic that routinely rears its head in volunteer management circles. Namely, do Corporate Social Responsibility (CSR) programs create positive, beneficial experiences for volunteers, or is paying someone to volunteer simply absurd?

In this Voices, author Allyson Drinnon hears from people on both sides of this debate, ranging from a volunteer program manager to a corporate representative familiar with the concept. That Starbucks’ Salted Caramel Mocha Frappucinno^® may never taste the same again.

The devastating impacts of hurricanes and floodwaters are well known throughout the world, including nearly every region of the United States. In September 2013, a catastrophic amount of flooding besieged Boulder, Colorado, when almost a year’s amount of rain fell in just a few days, killing eight people, stranding thousands, damaging nearly 19,000 homes, and creating miles of impassable roads. 

Despite these conditions, volunteers began showing up. In addition to local residents offering to help, thousands arrived from far-off states to help shelter evacuees, clean out flooded homes and buildings, and dig out debris that littered fields and roads for miles. Boulder quickly recognized that in order to rebuild a resilient city, it would need to leverage all of its resources wisely – including the talents of residents and others who wished to volunteer.

In this e-Volunteerism feature interview, Beth Steinhorn, president of VQ Volunteer Strategies, begins with a first-person account of the city's initial response to the floods. She then conducts an important interview with Aimee Kane, Boulder's Volunteer Program and Project Manager, who discusses why and how the City of Boulder built a culture of community and volunteer engagement in the years since the floodwaters of 2013.