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Why Do Volunteer Resource Managers Leave and What Can be Done?

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Reviewed by
Laurie Mook

Volunteer resource managers leave their jobs at a rate of almost double that of the nonprofit sector in general (Ertas, 2018). Turnover of volunteer resource managers is a significant issue due to the wide-reaching direct and indirect economic and social consequences for nonprofit organizations and for the profession. 

In this issue’s Research to Practice, Laurie Mook reviews a study that explores the turnover intentions of 465 volunteer resource managers in service organizations across the U.S. Over a third were considering leaving their organization within the next year, and a good percentage were planning on leaving the volunteer resource management career altogether. The study considers workplace factors and personal characteristics, and provides insight into the primary reasons for turnover as well factors that deter turnover. Implications for organizations and the profession are also covered.