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Benefits of Volunteering

The Health Benefits of Volunteering Among Older Adults: Implications for Volunteer Management

Understanding the health benefits of volunteering for older adults can provide multiple opportunities for increasing the impact of nonprofit organizations, and the quality of life generally in our communities. From a volunteer management perspective, this has implications for recruitment, retention, and reporting.

In this Research to Practice, reviewer Laurie Mook looks at an analysis of 73 peer-reviewed articles on the benefits associated with volunteering among the growing demographic of older adults. The goal of the meta-analysis was to acquire a comprehensive view of how formal volunteering might protect against cognitive decline and dementia. Although many activities provide social, physical, and cognitive opportunities for older adults that have been shown to result in health-related benefits, volunteerism has an added dimension: altruism. Here we explore how strategic volunteer management can add to making a difference.

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“Incentivizing” Volunteering

Volunteer for four hours and get a free concert ticket. Volunteer for 100 hours and get a tax rebate. Or volunteer for 500 hours to organize a gala fundraising dinner, but pay for your own admission ticket to eat.

Do we need to offer incentives to people to get them to volunteer? Are incentives simply a nice form of recognition or do they corrode the fundamental importance of volunteering as altruism? When do we ignore the money volunteers spend on top of giving time?

There has long been debate about the effectiveness of offering money, significant gifts, and other perks to stimulate volunteer recruitment. After outlining the problem,  Susan J. Ellis and Rob Jackson return to the original Points of View format of “She says/He says” to highlight both sides of the issue.

“Yes!” argues Ellis. “Incentives sometimes make sense.”
 “No!” counters Jackson.  “We should not incentivize volunteering.”

In presenting their arguments, the authors highlight some difficult gray areas concerning the  issue. And they both agree to keep in mind that “empowered, self-confident volunteers” deserve respect when the subject of incentivizing bubbles to the top. 

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The Sparking Controversy about Volunteer Internships

There was a time when the word “intern” was used mainly for doctors-in-training. Over the last 50 years, however, the concept has widened to include many different experiences in nonprofit, government and for-profit settings. Some internships are formal requirements through university courses, while others are totally individual to the intern and the host organization. Some are paid (medical interns are considered staff), others are remunerated through stipends or living expenses, and many are totally volunteer and unpaid.

Right now there is growing opposition to unpaid internships in the United Kingdom, the United States and elsewhere. Opponents are quite vocal and have gained allies among labor unions and some politicians, taking their cause to the courts in an attempt to control internships or ban them outright. Among other things, these opponents state that internships: exploit the young adults seeking them; do not provide the training or professional development often promised; exclude those from low-income backgrounds who cannot afford to volunteer and forgo compensation; and benefit the recipient sponsors in ways that skirt labor and tax laws.

At the same, the volunteer field has grabbed onto the concept of internships as a great way to attract a wide range of new volunteers into roles with status and co-worker respect.

Which side is right? What – if anything – is clear cut and what is muddied or muddled? In this Points of View, authors Rob Jackson and Susan J. Ellis debate the issues and nuances of the internship dilemma. 

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Emphasizing the Personal and Professional Benefits of Service: Encouraging Volunteers to Ask, "What’s in It for Me?"

As practitioners in the field of volunteer engagement, we all know the extraordinary impact volunteers have on creating real change in diverse communities. We are also familiar with the multitude of altruistic motivations that inspire individuals to step up and lend a hand. At the same time, we also know that volunteering can be a terrific way for individuals to gain benefits both personal and professional. We’ve seen volunteers translate their service into dynamic career paths and make new friends through shared volunteer experiences. Whether they are driven to engage primarily by a motivation to do good in the world or simply to stay busy while they look for paid employment, the end result can be a volunteer experience that is life-changing for both the volunteer and the community.

As volunteer managers, we know all of this. But do our volunteers?

This article by Erin L. Barnhart provides an overview of how volunteer management professionals can play a more active role in encouraging volunteers – both current and new – to explore and identify the multitude of motivations they might have for getting involved. Barnhart explores how leaders of volunteers can help individuals better understand a key element of service: because altruistic and personal motivations and goals are not mutually exclusive, both types of motivations can often lead to more satisfying, meaningful and effective volunteer placements. 

 

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How To Measure the Direct Impact of Volunteer Service: What Money Cannot Buy

In this issue, author Laurie Mook looks at an interesting case study of the Philadelphia Ronald McDonald House as an example of how to measure the direct impact of volunteer service on the organization, clients and volunteers themselves. The research – conducted by Debbie Haski-Leventhal (Australia School of Business), Lesley Hustinx (Ghent University, Belgium), and Femida Handy (University of Pennsylvania) – is based on a series of surveys, informal interviews and observations through the researchers’ own involvement as volunteers in the organization.

As Mook explains, volunteer managers often view the monetary value placed upon volunteer service as one way to gauge the relative importance of volunteer resources as compared to other resources in delivering the services of a nonprofit. And, according to Mook, volunteer hours are also used as a proxy for impact.  But through this case study, Mook explores a few more tools. For example, the findings in this study reveal several areas of impact that can be measured. From the perspective of the client, three categories of impact emerge: tangible impact (providing services), attitudes (satisfaction and perceived altruism) and future behavior (willingness to volunteer). From the perspective of the volunteer, intrinsic and tangible benefits are identified. Overall, the researchers are able to communicate the distinctive and unique impact that the volunteers had for the organization. 

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Perspectives on Membership Development

Soroptimist International of the Americas is an international volunteer organization for business and professional women who work to improve the lives of women and girls, in local communities and throughout the world. Bucking the trend of other large service clubs, Soroptimist is, in fact, asking its members to revamp the traditional club in order to grow its membership numbers. Find out how from excerpts of materials published in Soroptimist's Best for Women magazine and an interview with Executive Director, Leigh Wintz.

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Volunteering Works

Readers of e-Volunteerism and users of the Web site often want to find evidence to support the impact of volunteering. In short, does volunteering work? Finding evidence to support volunteering can be tricky, for all sorts of reasons. This edition of Research to Practice looks at some of those issues and reviews a publication that pulls together evidence that covers some key policy areas of volunteering.

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Volunteer Experience Makes a Difference in this Job Market: How to Present Volunteer Activities on a Resume

During this economic downturn, volunteer experience and accomplishments may be pivotal to getting a foot in the door for a paid job interview.  It's important that volunteers know how to present relevant volunteer experience in a "business light" on a resume — whether it's a student seeking that first real job, a retiree looking for part-time work or someone actively job hunting after a layoff. In this e-Volunteerism feature story, we review resume recommendations and four resume examples to see how job seekers incorporate their volunteer experiences into stronger resumes.

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Selecting Goals and Optimizing Personal Resources: Contributions to the Development of Older Adult Volunteers

This edition of Research to Practice looks again at research into volunteering by older people. Globally it seems we are witnessing an increased desire to get older people involved in voluntary and community organizations. This may be for a number of reasons − from recognition of the intrinsic worth of involvement in democratic societies to recognition of health benefits gained from participation and the goal of balancing work and care in aging populations. The result, however, is that older people’s involvement is a popular area for study.

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