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International scope - mentioning several countries

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Your Voice Goes Here! A Call for Discussion about this Issue

Every article in this issue of e-Volunteerism looks at the subject of Volunteer Centers and, as always, readers can post responses to each article. But the editorial team wanted to include an area where readers could expand the conversation beyond the particular subjects presented by individual authors. Because Volunteer Centers are important to the volunteer community, we encourage you to comment on the entire Volunteer Centers theme, raise issues not already covered in the articles, and share your vision of the future of this volunteering infrastructure. Debate welcomed!

So this is a call for your voice. Through this Voices, you can submit your thoughts as text, audio, or video. Join in!

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The Uncertain Future of Local Volunteer Centers

Local volunteer centers exist in many countries around the world. Granted, they operate under different names and reflect regional differences in the specific things they do, but all volunteer centers have a surprising number of things in common, such as matching volunteers with organizations or working to develop and promote volunteer opportunities.

While one can find effective and creative volunteer centers in scattered places, authors Rob Jackson and Susan J. Ellis argue, however, that the majority of volunteer centers face an uncertain future. They note that most of these centers have never lived up to their potential, never received adequate funding and staffing, and never developed much visibility in their communities. The big question, the authors wonder, is “Why?”

In this Points of View, Jackson and Ellis look closely at the uncertain future of local volunteer centers, officially opening the debate on the issues and quandaries now confronting this part of the volunteer world.

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The Sparking Controversy about Volunteer Internships

There was a time when the word “intern” was used mainly for doctors-in-training. Over the last 50 years, however, the concept has widened to include many different experiences in nonprofit, government and for-profit settings. Some internships are formal requirements through university courses, while others are totally individual to the intern and the host organization. Some are paid (medical interns are considered staff), others are remunerated through stipends or living expenses, and many are totally volunteer and unpaid.

Right now there is growing opposition to unpaid internships in the United Kingdom, the United States and elsewhere. Opponents are quite vocal and have gained allies among labor unions and some politicians, taking their cause to the courts in an attempt to control internships or ban them outright. Among other things, these opponents state that internships: exploit the young adults seeking them; do not provide the training or professional development often promised; exclude those from low-income backgrounds who cannot afford to volunteer and forgo compensation; and benefit the recipient sponsors in ways that skirt labor and tax laws.

At the same, the volunteer field has grabbed onto the concept of internships as a great way to attract a wide range of new volunteers into roles with status and co-worker respect.

Which side is right? What – if anything – is clear cut and what is muddied or muddled? In this Points of View, authors Rob Jackson and Susan J. Ellis debate the issues and nuances of the internship dilemma. 

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The Vocabulary, Rationale and Critiques of Professional Credentialing

When Sarah Jane Rehnborg, Ph.D., wrote her doctoral dissertation at the University of Pittsburgh, she not only fulfilled an academic requirement but also helped document the basis of the new “Certified in Volunteer Administration” (CVA) competency-based credential for the Association of Volunteer Administration. In this issue of e-Volunteerism, we present an updated chapter from Rehnborg’s previously unpublished dissertation, “Field Test and Assessment of a Certification Program for Administrators of Volunteers.”

In this important work, Rehnborg takes readers behind the scenes of the credentialing process. She defines the key terms and extensive vocabulary used when discussing credentialing – terms like professional credentialing, licensure, certification, accreditation and diplomas. She also provides a history and rationale for certification in occupations and professions, as well as a brief overview of the ongoing objections to this practice.  Rehnborg’s work, which has been reviewed and updated for current applicability in several countries, provides important documentation of a sometimes complicated and misunderstood topic. 

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Current Models of Certification: A World Tour

Join e-Volunteerism for a unique around-the-world tour of what’s going on today in credentialing of volunteer management practitioners. In this article, knowledgeable colleagues from Australia, Canada, England, Germany, New Zealand, North America, Scotland and the United States describe how certification has evolved in their respective countries. They also discuss what is happening today, who is involved as the credentialing body, and other important features of their approach. In a special feature, readers can compare the existing credentials side-by-side and consider the similarities and differences. This is the first time this international information has been compiled in one place, and e-Volunteerism encourages readers from other countries to post responses and expand our world-wide comparison of credentialing.

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The IYV+10 World Volunteering Conference, Singapore

An important international event on the global volunteering agenda kicked off 2011: the 21st World Volunteering Conference in January, sponsored by the International Association for Volunteer Effort (IAVE) and hosted in Singapore. The conference marked 10 years since the world celebrated the United Nations’ International Year of Volunteers (IYV), so the UN is calling the 10th anniversary “IYV+10.” The Singapore event explored the changes that have occurred over the past decade and looked ahead at new trends.

As always, e-Volunteerism hit the ground running at the conference, covering the event. In this Voices, e-Volunteerism staffer Andy Fryar provides a photographic montage of some of the conference highlights and also shares his own thoughts on what he calls "the most well-run conference event I have ever had the opportunity to attend." Fryar also presents an audio interview from the conference with Laurence Lien, CEO of the National Volunteer & Philanthropy Centre in Singapore.

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Volunteer Centers: Changing Rationale and Roles

Volunteer centers exist around the world, although they rarely connect with each other across national borders. In Canada, the United Kingdom and the United States, the concept of a “volunteer bureau” – the most common original name – first gained traction to mobilize home front activities during World War II. In Japan, volunteer centers were (and to some extent still are) literally organizers of local community services. Newer in mainland Europe, volunteer centers evolved from the push towards civil society in formerly communist countries. Volunteer centers in the U.S. are transforming into “HandsOn Action Centers,” while centers everywhere are trying on new identities in a world of Internet access to volunteer opportunities. 

As volunteer centers continue to evolve, it seems like a good time to understand why and how they began. In this Voices from the Past, we reflect on their historical significance and consider where they might be going next.

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It Ain't Natural: Toward a New (Natural) Resource Conceptualization for Volunteer Management

This month’s Research to Practice takes a slight detour from reviewing research to report on an article that tries to take a completely new view on some well-known volunteer issues.  The article, called “It Ain’t Natural: Toward a New (Natural) Resource Conceptualization for Volunteer Management,” is written by Jeffrey L. Brudney and Lucas C.P.M. Meijs and published in the April 16, 2009 edition of the Nonprofit and Voluntary Sector Quarterly. Steven Howlett explains that in their article, the authors ask readers to consider what would happen if “we draw our eye from the need to recruit volunteers all the time and start to focus on retention?” So far not so new, Howlett admits, before adding that “the authors think they have a new way to describe how we should think of volunteers.  We should look on them as a natural resource, and one that can be exhausted or managed sustainably.” Instead of reviewing research, this popular e-Volunteerism feature may just trigger some research of its own as the authors attempt to extend this new way of thinking into implications for management.

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