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Engage Library

Music festivals have changed dramatically in the 50 years since Woodstock, that seminal, outdoor musical event in the United States that arguably started the much slicker concept we are familiar with today. Although music festivals in the wet UK often involve standing in…
July 2016
Barwon Health, the largest and most comprehensive regional health services in Australia, concluded several years ago that its 1,000 volunteers were ready and able to improve the health of their community. So in February 2014, the health service implemented a Volunteer…
April 2016
As every volunteer manager knows, your mission is BIG! It takes a lot of creativity, funding, and work from staff and dedicated volunteers to accomplish. But what happens when those very volunteers detract from your efforts instead of supporting them? Are some volunteers in a…
April 2016
  Someone once asked me how I hold my head up so high after all I have been through. I said it's because no matter what, I am a survivor, NOT a victim.          - Patricia Buckley Volunteering with victims of crimes can be a somber experience, yet many find this area of…
April 2016
Today’s workplaces may have as many as five generations of workers, each raised in different times with different influences affecting their work styles. The same is true of volunteer programs. Organizations are now experiencing many different generations of volunteers…
April 2016
Volunteers are the backbone of our communities, a fact that we all appreciate every day on the job while coordinating and managing volunteer programs. This article is about one volunteer manager’s successful experience helping a valued community member with special needs…
April 2016
In this Points of View, authors Rob Jackson and Susan J. Ellis take issue with recent research on volunteering and, in a cautionary tale, argue that asking the wrong questions will ensure the wrong answers. Point by point, they review troublesome assumptions in a published…
April 2016
What do cats have to do with training? As a trainer, it is often easier to facilitate sessions when the group has similar experiences and similar levels of expertise or starting points. Yet there is a richness of knowledge and experience that diversity can yield. Cats are not…
April 2016
Those who manage, lead, or work alongside volunteers often give advice to their teams, and may be surprised and perhaps frustrated when it's not acted upon. This can happen both in situations where volunteers have a lot of independence and authority to act on their own, but…
October 2002
When it opened in July 2002, the Imperial War Museum North (IWM North) in Manchester, England, unveiled an ambitious community volunteering project: the museum had recruited over 100 local residents, many from disadvantaged backgrounds, to work towards vocational…
January 2016
We all know that volunteer engagement is rapidly changing. So it is critical that volunteer administrators continue to grow, learn new things, share ideas, and identify trends when it comes to professional development and staying relevant. You may be surprised, but one way to…
January 2016
Back in September, the BBC in the UK ran a series of news stories and articles looking at the development of robotics. They were following up on a study by researchers at Oxford University and Deloitte, a study predicting that about 35 percent of current jobs in the UK are at…
January 2016
We all recognize that 2015 became a landmark year for refugees, with unprecedented levels of migration unknown since the civil disruption of World War II. In this issue of Along the Web, writer Arnie Wickens explores how specific volunteer services around Europe responded to…
January 2016
There are many research studies on volunteerism from the perspective of volunteers. Among other things, researchers have asked volunteers why they do or do not volunteer, and why they remain in their roles or leave. However, research from the perspective of paid workers is…
January 2016
What does it mean to move beyond volunteers as a “program” and, instead, embrace engagement as a strategy to fulfill your mission? The shift starts by understanding the benefits of developing a strategic plan for volunteer engagement. In this article, writer Beth Steinhorn…
January 2016
Those who manage, lead, or work alongside volunteers often give advice to their teams, and may be surprised and perhaps frustrated when it's not acted upon. This can happen both in situations where volunteers have a lot of independence and authority to act on their own, but…
January 2016