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“Is There a Template I Can Use?” and Other Questions Asked Too Often

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It’s understandable that overworked volunteer resources managers look for quick and easy ways to do things. A common approach is to discover what others seem to be doing successfully and then use those practices or templates. But in this Points of View, Susan J. Ellis and Rob Jackson argue that there are more than a few troubling consequences to this cookie-cutter approach. As an alternative, they offer some step-by-step methods that will encourage and recognize creativity while helping volunteer resources managers create materials and approaches that capture the right tone and purpose for their organizations.