Answers to Subscriber Questions

We're here to help you make the most of e-Volunteerism.  

Contact us if you can't find an answer to your question below.

How do I change my password or e-mail log in address?

Go to My Account linked from the menu bar.  You'll first need to log in with your original password and username or e-mail address and then change it once you have accessed the EDIT page.

How do I know new articles are posted?

You will automatically receive an e-mail notifying you at the start of each quarterly issue (January 15, April 15, July 15, and October 15) and whenever a new article is added to the site. Make sure your e-mail program accepts e-mail from If you have problems receiving this notice, see the next question.

I'm not receiving the e-mail notices, what do I do?

If you are a subscriber, you are automatically placed on our list to get e-mails.

  1. We send your e-mail to the e-mail address that you use to log in to e-Volunteerism. If you want your e-mail address changed, go to My Account and click EDIT to  change your contact information and preferences.
  2. The most likely reason that you aren't receiving the e-mail is because of a spam filter. There are three places it might be filtered -- in your e-mail program, by your network administrator (if you are on a networked computer) or by the ISP you or your organization uses to access the Internet.
  • If you use an e-mail program that filters out spam, make sure to enter the e-mail address below in your "safe senders" file to make certain the e-mail notice from e-Volunteerism will be accepted and not screened out.
  • If you are part of a server network that filters e-mail, make sure your administrator knows to allow this e-mail address.
  • If neither of the above work, your ISP is probably filtering the e-mail. Contact us with the name of your ISP and we will try to contact them to make sure e-mail from our domain is being accepted.

How do I read past issues of e-Volunteerism?

As a subscriber, you have access to the full Archive of past issues. You can to the Archives listed in the navigation and browse by Subject, Country, Author, Issue and Section

How do I respond to items in e-Volunteerism?

Look for the comment form at the end of each article. Simply enter your Name, Organizaiton and Location and then write your comment.   You can then Preview your comment or Save it and post it immediately.   If you Preview it, remember to Save it after you feel it is ready to post.

How do I contribute articles or ideas?

Visit our Submissions page to understand the full process for submitting an article or the Article Suggestions page to share your ideas.

Have Other Questions?

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