Answers to Subscriber Questions

We're here to help you make the most of e-Volunteerism. You'll find questions and tips linked in the right column. Contact us if you need further assistance.

How do I change my password or e-mail log in address?

You can change your e-mail address and password at any time by going to My Account linked from the menu bar.  You'll first need to log in with your original password and username ore e-mail address and then change it once you have accessed the EDIT page.

How do I know new articles are posted?

You will automatically receive an e-mail notifying you at the start of each quarterly issue (January 15, April 15, July 15, and October 15) and whenever a new article is added to the site. Make sure your e-mail program accepts e-mail from If you have problems receiving this notice, see the next question.

I'm not receiving the e-mail notices, what do I do?

If you are a subscriber, you are automatically placed on our list to get e-mails.

  1. We send your e-mail to the e-mail address that you use to log in to e-Volunteerism. If you want your e-mail address changed, go to My Account and click EDIT to  change your contact information and preferences.
  2. The most likely reason that you aren't receiving the e-mail is because of a spam filter. There are three places it might be filtered -- in your e-mail program, by your network administrator (if you are on a networked computer) or by the ISP you or your organization uses to access the Internet.
  • If you use an e-mail program that filters out spam, make sure to enter the e-mail address below in your "safe senders" file to make certain the e-mail notice from e-Volunteerism will be accepted and not screened out.
  • If you are part of a server network that filters e-mail, make sure your administrator knows to allow this e-mail address.
  • If neither of the above work, your ISP is probably filtering the e-mail. Contact us with the name of your ISP and we will try to contact them to make sure e-mail from our domain is being accepted.

How do I read past issues of e-Volunteerism?

As a subscriber, you have access to the full Archive of past issues. You can to the “Archives” listed in the navigation and browse by Subject, Country, Author, Issue and Section

How do I respond to items in e-Volunteerism?

We encourage all our subscribers to respond to e-Volunteerism articles by sharing their knowledge, questions and opinions on the topic--we like thoughtful debate, differing opinions, and real-life examples. The process is simple.

Respond to articles
Look for the comment form at the end of each article. Simply enter your Name, Organizaiton and Location and then write your comment.   You can then Preview your comment or Save it and post it immediately.   If you Preview it, remember to Save it after you feel it is ready to post.

How do I contribute articles or ideas?
The e-Volunteerism staff is determined to have a wide range of articles from all over the world and from practitioners as well as academics or consultants. We're confident that most of our readers have developed an expertise or have a unique perspective worth sharing with others. This vantage point could be turned into an article.  Visit our Submissions page to understand the full process for submitting an article or  the Article Suggestions page to share your ideas.

Have Other Questions?

As you know, e-Volunteerism is relatively new and Internet technology changes constantly. We are also dealing with readers who have many different computer systems, forms of Internet connection, types of browsers, reliability of telephone connections, etc. And this is a global publication! If you experience technical problems with anything on our site, please feel free to contact us.

Beyond access and linking problems, we would like to know if any of our instructions are unclear or if the way we have arranged and posted material doesn't work well for you. Please let us know so we can continue to improve the site. And we'd also enjoy hearing what we've done that you like, too!

Enjoy the Journal and feel free to share with us ideas for articles or sections.


The e-Volunteerism Staff