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Beyond Competencies

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In the mid-1970s, the Association for Volunteer Administration embarked on a revision of its professional credentialing program. AVA selected a performance-based system, based on a core group of competencies deemed essential for the effective administration of volunteer programs. At the recent international conference in Toronto, Canada, Sarah Jane Rehnborg - the system developer - offered her reflections on the competency-based credentialing format. This article is based on her presentation, which includes an important call to recognize that "our work is steeped in purpose and energized by passion."