Volume XX, Issue 1, October 2019 - January 2020

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Although hundreds of thousands of people volunteer with the National Park Service each year, the agency has been slow to engage volunteers in emergency management. In this feature story by Francis Shawn Bawden, who worked for the NPS for nine years, the lessons learned at Everglades National... Read more
From Last Issue....
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In this powerful first-person story, volunteer manager Megan Cassar reveals her traumatic experience with postnatal anxiety and depression following the birth of her first child, an illness that went undiagnosed for 18 months. Her struggle to successfully recover led Cassar to not only work as a... Read more
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Two steps forward, one step back. . . In this Points of View article called "The Volunteer Engagement Cha-Cha,"  Erin R. Spink and Rob Jackson ask some questions that every volunteer engagement professional will want answered about professional associations. Namely, what is the current and... Read more
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Along the Web has previously highlighted volunteering in health care, human services, and in very emotionally challenging settings or situations. But in this new article, the focus turns for the first time to volunteering in hospice care, with a special look at how and why volunteers provide end... Read more
Tools You Can Use
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Working with and through volunteer teams presents as many opportunities as it does challenges. In this Training Design, Nancy Shelford of the Canadian Cancer Society presents a Skills Mapping Workshop designed specifically to successfully empower volunteer groups to identify their strengths.... Read more
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In this Voices, Tracey O’Neill revisits a topic that definitely deserves a review: What does the field think about credentialing? O’Neill gathers diverse opinions from volunteer management colleagues across the globe, focusing specifically on the CVA (Certification in Volunteer Administration)... Read more
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Adults 65 and older are an increasing demographic, with many retired from work and reinvesting some of their time into volunteering. A new challenge for volunteer administrators is managing these older adults and, eventually, managing their decisions to withdraw or retire from volunteering. This... Read more