Volume XVII, Issue 3, April - July 2017

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Sustaining volunteer engagement is ultimately a balancing act. Volunteer management must utilise resources in the most effective way to address organisational needs while supporting volunteers in meaningful roles that allow them to not only flourish but to also have positive and rewarding... Read more
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Free, live-streaming video platforms like Facebook Live, Twitter’s Periscope, and YouTube Live allow users of smartphones or tablets to live stream something they are viewing in person so that people off-site can view and share in it, too, in real-time – events, speeches, announcements,... Read more
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More people want to volunteer today than ever before. As practitioners, we recognize that it’s important to not just make volunteer opportunities more accessible but to also make them more personalized. While some of us have yet to adopt a web-based approach to recruiting and working with... Read more
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Volunteer engagement certainly encounters its fair share of mistakes and failures, which is part of life. But think about it: When was the last time you went to a conference workshop that focused on how someone failed? Don’t we most often focus instead on the successes we've had? In this Points... Read more
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We love our volunteers—and we want them to know it. We all know it’s important to say “thank you” and to let volunteers know they’re appreciated. And although funds may be limited, we still want the recognition to be meaningful. The good news is that many volunteers prefer informal and ongoing... Read more
Part 1
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Teenagers—with their ideas, energy, and willingness to contribute to their communities—are a rich and sometimes untapped volunteer force for many organizations. Not only are teens the volunteers of our future, they have gifts to offer today.  What must we consider when working with young... Read more
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In this Voices, Kerry Martin explores the evolution and significance of TimeBanking, a concept that operates on a very core principle: For every hour of service that members provide to one another, they earn an hour that’s redeemable for another service for them. Through stories from and about... Read more
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Surveys have long raised questions about volunteer management practices. The problem with surveys, argues nonprofit management and leadership professor Mark A. Hager, is that “we can’t reliably know what’s really responsible for some trend or relationships we see in pairs of variables.” In this... Read more