Volume III, Issue 1, October 2002

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Six months before it opened in July 2002, the Imperial War Museum North embarked upon an ambitious community volunteering programme, working with over 100 local residents – many from disadvantaged backgrounds. Volunteers worked towards vocational qualifications in the Museum, building confidence,... Read more
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In the spring of 2001, Canadian Blood Services (CBS) contracted the services of an external consulting firm to conduct a review of its volunteer program. The research had two key purposes. The first was to explore how CBS might improve both the involvement, and the management, of volunteer... Read more
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"There is an essential integrity in a relationship with a volunteer that I find worth examining." Sarah Elliston proceeds to analyze the fundamental differences between relationships with employees and relationships with volunteers: "As I examine integrity as this simplicity and deliberation in... Read more
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Those who manage, lead, or work alongside volunteers often give advice to their teams, and may be surprised and perhaps frustrated when it's not acted upon. This can happen both in situations where volunteers have a lot of independence and authority to act on their own, but also when we try to... Read more
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At some point in any meeting of volunteer managers there emerges a recurring theme:“They” don’t respect us! It is raised in tones ranging from angry shouts to bemoaned cries, and is often followed by a litany of examples of neglect, misunderstanding and abuse. To whom the “they” refers varies.... Read more
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This edition of “Along the Web” is designed to complement our Keyboard Roundtable discussion topic for this issue. What follows is a listing of a variety of discussion papers regarding current status, future trends and emerging developments. While most of these are relatively recent, we’ve also... Read more
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Founded in 1904, the American Lung Association is the nation’s oldest voluntary health agency. Our work throughout our first century has been innovative – ours was the first disease-specific organization to couple the skills and expertise of the medical professional with the dedication and... Read more
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The future is very much on people’s minds at the moment. Whether related to the prospect of war or terrorism; to the discussions in many nations about retirement, pensions and healthcare during longer life; to our future as an increasingly global society; or to a myriad other reasons, the future is... Read more
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The National Foundation for Infantile Paralysis (later known as the March of Dimes) was founded by Franklin Roosevelt in 1938 and immediately engaged thousands of volunteers in a two-decade struggle against the dreaded disease of polio. And it was successful, ultimately having to face the question... Read more
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This report examines the civic and volunteering behavior of young adults age 15-25 following September 11th. There are surprising findings, some of which we don't quite understand, so you'll have a chance to join in the analysis as we're trying to figure out what's going on.
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At the Regional IAVE Conference in India early in 2002, Dr. Kiran Bedi, the first and highest ranking woman in the Indian Police Services, shared some of her experiences in helping the poor of Delhi. In this first-person article, Dr. Bedi discusses a very special organization that she helped to... Read more