Just in Time: Why Progressive Training and Credentialing Matter

Many sensitive environments or volunteer programs that serve vulnerable populations have requirements of their volunteers – ranging from complying with specific laws related to licenses, training and credentials to persisting inherited norms from years of operating programs in similar ways. It would not be a stretch to say that meeting the objectives of these policies is not always done elegantly in practice. Digital identities, web-based software and AI, on the other hand, have all ushered in new capabilities for identifying, qualifying and enabling volunteers. As a result, materials and steps in training programs can be delivered more nimbly, remotely and with more certainty.

As complex as all this sounds, all it takes to implement more progressive training and credentialing is a simple mindset shift: break down the pieces of your volunteer on-boarding and up-skilling practices and put them in motion using today's modern technology tools. In Ahead of the Curve, Sam Fankuchen explains how making this change can have profound impacts on your recruitment, needs fulfillment and program outcomes – both in everyday and emergency settings.

Available on December 19