Who's Responsible for Technology, Anyway?

 “Who explores, implements, accesses, maintains and improves technology in our organization, and under what circumstances?” If you haven’t already asked this question, it's time to do so. Maybe you have an Information Technology (IT) practice, or maybe no one’s job description includes technology. When is it time to dedicate personnel? What operations should be outsourced? Who should contribute innovative ideas? Cases, culture and conditions vary, but this Ahead of the Curve offers some tips to diagnose your present situation, and plan for effective collaboration moving forward.