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Definitions of Volunteer

What Data Sets Can Tell Us about Volunteering


With the advent of more and larger data sets, research on volunteering is transitioning from pontificating to proving hypothesis about volunteering characteristics. The RGK Center for Philanthropy and Community Service at the University of Texas publishes the Investigator, a series of information briefs designed to bridge the gap between practitioners and researchers in volunteerism, and to encourage researchers to do more in the field of volunteerism.

The first issue,“Data Sets on Volunteerism: A Research Primer,” previewed in e-Volunteerism before being made available to the public, summarized existing data sets and provided examples of the analyses that can be generated from them. One of the data sets described was the Current Population Survey Supplements. The second issue of the Investigator, “Volunteering by States,” uses this data set to report volunteering rates and characteristics of volunteers by each State in the United States.


e-Volunteerism unveils the second issue of the Investigator (giving readers the chance to provide feedback prior to the public presentation) with comments explaining the process. Learn more about the characteristics of volunteers on a state-by-state basis in the US, and how to use such studies to assist your volunteer program. Non-American readers will find the concepts useful as well and have the opportunity to identify similar studies in their countries.

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Exploring Volunteer Space: Ivan Scheier's Lost Book

In 1980, VOLUNTEER: The National Center for Citizen Involvement (predecessor of the Points of Light Foundation) published Exploring Volunteer Space: The Recruiting of a Nation, by Ivan H. Scheier. As has been the case so often with Ivan’s writing, the book was way ahead of its time and unfortunately is now largely unknown. It is a joy to be able to use this “Voices from the Past” feature section of e-Volunteerism to reintroduce new readers to the very-much-still-relevant pages of Exploring Volunteer Space. In the Introduction, Ivan says:

The further cultivation of volunteering is the theme of this book; intensifying, energizing, and expanding it, working out from today’s career leadership of volunteering. The core is the director, coordinator or administrator of volunteer programs, plus resource people and organizations at local, state and national levels. These leaders number an estimated 70,000-80,000 people in the United States today…Without this leadership, there would be no significant volunteer movement for anyone to analyze here. Nevertheless, this leadership seems thin on the line, because the volunteer helping army is far larger than we suppose, and visible leadership, however, talented, shrinks drastically in relation.

In the excerpt presented here, we share Ivan’s thoughts on “Thick and Thin Leadership” – “Practical Issues in Career Effectiveness.” Over time, we’ll revisit Exploring Volunteer Space and give our readers more excerpts. And, since Ivan is Consulting Editor for this journal (/team/scheier.php), we may even hear from him directly in response.

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Why Can't We All Just Get Along?

Steve and Susan react to recent news stories and observations that perpetuate some frustrating thinking about volunteers. Volunteering is either undervalued or over-valued, elevated to selfless sainthood or seen as a means to the end of teaching the middle class to love others. Some excerpts from this essay:

From Steve:

…Now I suspect that Mr. Roy came to his conclusion following a great deal more thinking that Mr. Sanders brought to his, but I’m not sure that his conclusion is any more rational. Each distorts a realistic look at volunteering, one by undervaluing it and the other by over-valuing it. Each seems struck in the interesting mindset that what a person does can only be valued by what they are paid to do it. People who have this mindset have a hard time thinking reasonably about volunteering, and they generally end up either putting it on a pedestal or else treating it like a momentary aberration of the slightly deranged – one that should be tactfully ignored in a politely capitalistic society.

From Susan:

I realize that I am now in danger of alienating some readers, but I honestly have never understood the goal of selflessness. It makes me wonder:

    • Given the conscious intention to be selfless, isn’t there the danger of selfishly using the person in need for the volunteer to feel spiritually holy? Thereby ending up as the opposite?

    • Why is it necessary to “leave one’s ego at the door” in order to serve? Isn’t it more genuine to bring yourself fully into the relationship with the person to be served? To share your skills and talents generously?

Steve and Susan then start a list of Suggested Universal Principles of Volunteering, to which readers can feel free to add their own Pet Peeves.

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Merging Customers into Employee Volunteering Efforts

Just when you think you've seen everything in volunteerism, somebody comes along with something totally new.

And then you discover that other people are thinking about it as well.

Steve was sitting in the Washington Dulles airport over the holidays, engaging in the popular airport occupation of people watching. In front of him was a young couple en route to Vermont, laden with lots of bags of Christmas presents to take to friends and family.

It was the bags that caught his attention.

Two of them were from a familiar store - REI, or Recreational Equipment, Inc., an outdoor equipment supplier. The interesting part was the message blazoned on the side of the bags: "Volunteer with us!"

 

Steve and Susan highlight what might be a new trend - "customer volunteering" - and what might be the implications of this form of service, both philosophically and managerially.

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Is All Volunteering Created Equal?

Excerpt from "Steve Says…"

The strangeness began about 20 minutes into the meeting when a number of the assembled academics launched an all-out orchestrated attack on the survey [entitled “A Measure of Commitment – Volunteering for Serious Social Problems.”], contending that it was wrong to single out any type of volunteering as being of more importance than any other. The parent, for example, who volunteered to coach his own child at Little League was building just as much “social capital” as the person who volunteered to feed the homeless. To conduct a survey of just those volunteers who worked with the very needy and to publicize their work would result in denigrating the contribution made by all other volunteers who also, in their own way, enriched society. It might, for example, imply that what they did wasn’t “serious.”

All volunteering is thus equally “worthy.”

I’ve pondered this over the years and about the only thing I can say is that it strikes me as an argument that accomplishes the difficult feat of being perfectly logical while remaining totally irrational.

So, some propositions to ponder – or to disagree with:

Steve's full viewpoint

 

Excerpt from "Susan Says..."

It’s been a while since Steve and I disagreed on a topic enough to warrant a side-by-side “Points of View.” And while I DO agree with much of what Steve says – and applaud his saying it – I also have some different perspectives to offer.

It sounds totally reasonable to want to direct volunteering effort at “serious social problems” (which I refer to wryly as “SSPs”). But who decides what those SSPs are? You may think it’s a case of “I can’t define it, but when I see it I know what it is,” but I wonder. My concerns fall into two categories:

Susan's full viewpoint 

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World Leisure's Volunteerism Commission

World Leisure, an international organization devoted to the scientific study and promotion of leisure, has as part of its structure several commissions devoted to matters consistent with this mission. One of these – the Volunteerism Commission – was founded to organize and encourage research in all countries on all aspects of volunteering that relate to leisure and, to the extent they are deemed useful there, to disseminate to the applied sector the world over relevant research findings in this area. The socio-economic context of leisure and volunteering is explored and a case made for viewing volunteering as leisure activity. The structure and programs of the Volunteerism Commission are then examined. A selected bibliography of theory and research in this area is presented as part of the reference list.

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Is Volunteering Work or Leisure?

The field of volunteerism spends inordinate amounts of time arguing the finer points of just what is and what is not volunteering. Most readers are familiar with a range of concepts that strive to ‘define’ volunteering. Such concepts include volunteering being conducted

  • without coercion,
  • without monetary reward, and
  • for the benefit of the community.

However, a much more fundamental question was posed recently on both the OzVPM (Australasia) and UKVPMs (United Kingdom) newsgroups, causing quite a reaction, and prompting us to share the thoughts of respondents with you all through this Keyboard Roundtable forum.

The question was, quite simply: ‘Is volunteering work or leisure?’

With the generous permission of the participants, we have compiled some of the key postings in this debate and hope e-Volunteerism readers will join in.

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