Skip to main content

Engage Library

Feature Articles

Our feature articles are sourced from practitioners around the globe and seek to encourage new thinking, highlight innovative practice and stimulate debate in the world of effective volunteer engagement.

After more than a decade of promoting virtual volunteering or online service as an important new development (which it is) for the volunteer field, it's time to step back and look at what is really happening as organizations put the theory into practice.  Yvonne D. Harrison,…
April 2007
What does a canned meat product called SPAM™ have to do with volunteer recruitment?  In this article, the authors explore the answer to this question by reviewing the key steps in volunteer recruitment, a process that helps remind an organization that it needs not only a clear…
April 2007
In December 2005, an assault on three volunteer surf lifesavers led to violence and what are now known as 'the Cronulla riots.'  In the aftermath of these events, a number of parties (including the Australian Government, Sutherland Shire Council, Surf Life Saving Australia, Surf…
April 2007
Should there be a significant difference in leadership ability between the head of the organization and the head of the volunteer program?  While there may be differences in authority, leadership is not restricted to the executive director or chair of the board, nor should it…
January 2007
Leaders are people who inspire others to follow.  They do this largely through their communication.  That influence partly comes from what leaders talk about, such as a vision of the future, organizational values, and other topics which have been well-described in many books…
January 2007
While most attention was fixed on the human beings caught in the devastation of Hurricane Katrina, there were many who immediately realized the plight of animals – especially family pets – who were truly in a life-or-death situation at the same time.  The Humane Society of the…
January 2007
The potential for partnership exists for every organization. Partnerships can be formed within the nonprofit sector as well as with for-profits and government. We can share space, equipment, staff and volunteers, training, experience, events, revenue – the list is endless. It is…
October 2006
There are over 10,000 registered volunteers in the emergency management field in the province of British Columbia (BC) in Canada, working in Emergency Social Services, Search and Rescue, and Amateur Radio Communications.  During the summer of 2003, with many fires burning in the…
October 2006
This is a landmark article, in that it tackles a critical subject rarely presented in depth:  what it takes to raise money to support volunteers and the infrastructure of a volunteer program.  As the title says, noted trainer and author Betty Stallings covers both the attitudes…
October 2006
The nonprofit sector has long been the domain of organizations and individuals interested in philanthropic activities and charitable work.  However, this is changing, as Corporate America discovers that nonprofits and employee-volunteering programs can be legitimate and useful…
July 2006
What/who do you call senior leaders where you are?  Perhaps you use director, CEO, executive director, director of volunteers, board president and, for me, add bishops, archbishops, chairs of provincial or national committees, doctors (the great senior leaders in most voluntary…
July 2006
A number of research studies in the United States have shown that students from kindergarten through grade twelve make greater achievement gains when their parents are aware, knowledgeable, and encouraging about their school experience (Epstein, 1990; Henderson & Mapp, 2002…
July 2006
The Sarbanes-Oxley Act of 2002, sponsored by US Senator Paul Sarbanes and US Representative Michael Oxley, represents a major change to federal securities laws. It came as a response to the large corporate financial scandals involving Enron, WorldCom, Global Crossing and Arthur…
April 2006
Nonprofit organizations are required to identify funding streams and raise a significant amount of financial resources to provide services to clientele, operate facilities, and to pay staff.  At the same time, organizations conduct capital campaigns to raise a large amount of…
April 2006
Debbie Usiskin, an experienced volunteer programme manager in London, shares her personal exploration of how government requirements to ‘check’ (screen) volunteers provide contradictory and conflicting responsibilities and messages.  She raises important questions about finding…
April 2006
Recruiting volunteers to be the leaders or presidents of their organizations can be a daunting task.  Once there, these leaders take on the role with varying levels of effectiveness.  Given their brief leadership reigns and the unusual circumstances bringing them to the position…
January 2006
A year ago the RGK Center at the University of Texas at Austin (UT) started the Investigator series and has generously shared pre-publication drafts with the readers of e-Volunteerism to get additional input.  The goal of the series is to act as a resource and a promoter of in-…
January 2006
In the post-Enron (or Tyco, WorldCom, IGA, etc) accounting-scandal era, corporate citizenship has taken on new meaning and relevance.  Boards of directors are suddenly on the hook as much for their company’s ethical performance as their financial results (as well they should be…
January 2006