In this very personal Voices, join a conversation with Agnetta Nyalita as she takes you through her journey as a young African promoting volunteerism in her home in Kenya and across Africa. Nyalita will share stories of the struggles and progress made on the continent, how her quest affected her personal and career development, and how her efforts connect to the global landscape.
It all began when people with intellectual disability told us they wanted their own friends: friends who were not part of their own family or paid to spend time with them. At IHC we listened, and that premise became the foundation that IHC Volunteer Friendship Programme is based on: One person with intellectual disability is matched with one volunteer, and both decide together what they want to do out in their communities. — Sue Kobar
IHC is New Zealand’s largest provider of services to people with intellectual disabilities and their families. Its one-to-one, Volunteer Friendship Programme has been very successful. As author Sue Kobar explains in this feature story, IHC’s desire to attract younger volunteers has now expanded the concept of what the friends do together to include opportunities for much shorter, focused, and task-specific volunteering. While maintaining the same one-to-one premise, IHC implemented skill-based volunteering to support a person with intellectual disability as he or she sets out to learn a new skill (like using public transportation, for instance) or to achieve a personal goal (say, attend a Zumba class).
As Kobar explains, these shorter-term assignments are a win-win for all involved. Such opportunities, which allow volunteers to set the time commitment to fit the project, have attracted younger volunteers to IHC who may very well be on the road to long-term volunteering. And along the way, the people supported by IHC learn new life skills.
Today’s workplaces may have as many as five generations of workers, each raised in different times with different influences affecting their work styles. The same is true of volunteer programs. Organizations are now experiencing many different generations of volunteers working together, making for a very interesting and complex environment for volunteer management.
In this quarter’s Research to Practice, reviewer Laurie Mook looks at a study by Walden University’s Dr. Tonya Renee’ Howard, who interviewed five generations of volunteers (including Generation Z) and asked about their volunteer experiences with recruitment, recognition, and retention. Based on these in-depth interviews, Dr. Howard proposes generation-based volunteer management practices that all leaders of volunteers will find useful.
One of the most powerful things a volunteer can do is see a need and start trying to meet it. With enough passion and hard work, that initial maverick will attract other volunteers to the cause and a worthy organization will emerge and grow. That evolution might expand over time to raising money, hiring staff, and moving volunteers to governing boards and service-assisting positions. That’s the history of most of the institutions and organizations we take for granted today.
In this article, we introduce Stephanie Myers, a recent MPA (Masters in Public Administration) graduate at Villanova University in Villanova, PA. As readers soon learn, Myers is a decidedly determined young woman who is taking steps to try and change the world through her role as a volunteer and her dedication to a cause: the unrecognized – and therefore untreated – mental health issues among student athletes. To address these issues, Myers founded Mind4Athletes, Inc. (M4A), an organization so new that it doesn’t even have a Web site yet. In this article, we get to know Myers and her work, and discuss why and how she decided to form M4A.
In future stories published over the next months and years, we’ll revisit Myers and M4A to see how things are going. We hope this shared journey will give our volunteer management readers insight into how to support mavericks, Millennials, and dreamers like Myers.
Whatever Happened To . . . is a recurring feature at e-Volunteerism that allows us to revisit past articles to see what has been happening since we first published the stories.
In this issue, we revisit “Perspectives on Membership Development,” a story from 10 years ago about the Soroptimist International of the Americas, a global volunteer women’s organization. In 2005, the story revealed, Soroptimist International had recently faced a downward spiral in membership numbers and the closing of local clubs. Unlike other similar organizations in the same situation, Soroptimist had risen to the challenge by deciding to motivate its members to revamp tradition, discover new ways of doing things more relevant to women, and grow its membership.
In this fascinating update, Soroptimist’s Executive Director Elizabeth Lucas and Senior Director of Membership Marketing Darlene Friedman explain what Soroptimist is doing today to meet the challenges facing all volunteer and member-based organizations. The organization has created “an online community empowering offline action” called LiveYourDream.org, “a self-motivated community of people who wish to support women and girls in their quest to lead better lives, while gaining inspiration in their own lives.” We can all learn from this so-far successful approach to engaging non-members in volunteer activities (more than 50,000 people have signed up to date), and other changes Soroptimist has made to revitalize its approach to volunteerism in the 21st century.
When massive earthquakes hit Christchurch, New Zealand in February 2011, university students wanted to help in the clean-up. But established first response agencies were wary of these young volunteers and too harried to work with them, so they turned them away. Sam Johnson, a student leader, would not take "no" for an answer. He turned to Facebook and put out a call to his friends. Within hours, Johnson had recruited a team of workers and borrowed enough loaned equipment to go out and simply start “mucking out.” Over the next several days, as his social network spread the word, hundreds and then thousands of students stepped forward. They called themselves the Student Volunteer Army (SVA) and eventually numbered 9,000 volunteers, earning the respect and support of the local authorities along the way. The story of Johnson and the Student Volunteer Army eventually drew headlines around the world, and attracted the attention and praise of everyone from Prince William of England to Secretary of State Hillary Clinton of the United States. Because of the media attention SVA received, the student volunteers were invited to Japan after the tsunami hit to work with a like-minded team of students. And Johnson recently returned from the World Summit for Youth Volunteering in Colombia, South America, where he presented on the role of Youth in Disaster.
Today, SVA continues its work as the Christchurch area experiences aftershocks and further quakes. In this e-Volunteerism feature, Johnson shares what it’s like to be at the center of the growing emergency response momentum. He allows that he instantly had to learn volunteer management skills, describes how he successfully used social media tools, and reviews how others can connect to young people through online networks. And he explains his strong vision for “the positive change that can occur if technology at our fingertips is harnessed by Generation Y to build stronger community relationships.”
To be effective and to thrive in upcoming years, volunteer programs must learn to engage Millennials, that slice of population also referred to as “Generation Y” and generally born somewhere between the mid-1970s to the early 2000s. As this generation assumes its role in the workplace and begins to build families, it is essential that volunteer managers tap into the energy, technological expertise and passion for community involvement that Millennials have to offer.
This Training Design focuses on qualities of the Millennial generation, both inside and outside the workplace. The objective is to discuss motivations and work styles of this generation in order to enhance communication skills and encourage effective recruitment, supervision and retention of these volunteers. The authors – three AmeriCorps VISTA members assigned to the Minnesota Association for Volunteer Administration (MAVA) – developed and implemented the training for volunteer managers, Millennial individuals and other MAVA members interested in professional development in this area.
At some point in any meeting of volunteer managers there emerges a recurring theme:“They” don’t respect us! It is raised in tones ranging from angry shouts to bemoaned cries, and is often followed by a litany of examples of neglect, misunderstanding and abuse. To whom the “they” refers varies. Sometimes it’s staff or administration, occasionally the general public, even, from time to time, mothers who are puzzled about strange career choices.
The reality is that volunteer managers haven’t always done a good job of earning respect. In previous “Points of View” we’ve talked about ways to gain respect within our own organizations; this current discussion will focus on societal initiatives. The suggestions in this article are probably outside the reach of any single volunteer program manager, but are well within the capacity of a united profession to achieve.
This report examines the civic and volunteering behavior of young adults age 15-25 following September 11th. There are surprising findings, some of which we don't quite understand, so you'll have a chance to join in the analysis as we're trying to figure out what's going on.