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Uncivil Society: Questions for Leaders of Volunteer Engagement

As we slowly continue to transition from the pandemic, we are seeing increased and open demonstrations of anger, rudeness and other uncivil behaviours.[i] These go even further beyond the norm than those we have seen in societies around the world over the last two years[ii] and certainly beyond what we would typically anticipate experiencing pre-COVID.  

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New Year’s Resolution: Let’s Get Over Ourselves

The beginning of a new year . . .  A blank slate and a golden opportunity to start fresh and embrace big shifts and new perspectives . . . The chance to dig deep and create real changes, in ourselves and throughout our profession . . . 

So what’s stopping us? Well, to be blunt, we are. No, not Erin and Rob! But all of us as Volunteer Engagement professionals.

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Leading Volunteers in a Dangerous Time

Leaders of volunteers around the world now face the COVID-19 pandemic and its impacts, far and wide. At e-Volunteerism, we wanted to try and address this sobering issue and offer some help. From our robust Archives, we bring you the following stories and pearls of wisdom on how to lead volunteers in challenging situations where ethical decisions are required. 

We have taken the liberty to keep this important topic posted in Training Designs for the next few months. In June, we look forward to presenting a new Training Designs by Erin McLean, "Powerful Questions: Work Smarter with the Answers You Get, Through the Questions You Ask." 

 

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Volunteering in the UK: It Just Ain’t What It Used to Be!

“After 12 years at the helm of a leading faith-based volunteering charity, I have decided to retire.” So writes Leonie Lewis, MBE, who has been Director of the Jewish Volunteering Network (JVN) since its inception in the UK in 2007. Having recently chosen to retire from her role, she reflects in this personal e-Volunteerism essay on the changing trends she has seen in volunteering over the last decade and on how the community can adapt to maximize the impact that volunteers make.

 “I leave with many questions that still need to be asked and many that I’ve hopefully answered through my time with the organization.  Do I leave the charity in a good place? Have I made a difference? And what is my legacy?” In this poignant reflection, Lewis tries to answer her own questions. In the process, she reveals some changes, challenges, and insights into volunteering that will no doubt resonate with the entire profession.

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Tried and True Training Exercises: Helping Non-Volunteer Staff Work Well With Volunteers

A core goal of all leaders of volunteers is to ensure that volunteers have a great experience. If you are directly managing the volunteers yourself, that goal can be structured and achievable. But in larger organisations, where the responsibility for managing and supporting volunteers is delegated to specific departments, ensuring a consistent volunteer experience can be more difficult. One way to address this is to provide training to non-volunteer engagement colleagues who are supervising volunteers.  

This Training Designs provides practical training exercises to equip non-volunteer staff with the knowledge and skills needed to help create great volunteer experiences. Developed by the head of volunteering development at The Myton Hospices, Warwick, Warwickshire, these exercises have been used successfully to help staff gain a better understanding of volunteering, provide clarity around staff roles and responsibilities for supervising volunteers, and give ideas to manage volunteers well. The exercises are designed to be fun, generate discussion, share best practices, and be memorable. These exercises have worked for many leaders of volunteers - and they can work for you, too.

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